Cancellation rights


Cancellation policy according to § 355 Abs. 2 BGB You can cancel your contract within two weeks without giving reasons in writing (for example, letter, fax, e-mail) or by returning the goods. The period begins at the earliest with receipt of this instruction. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. Entrepreneurs are not granted a voluntary right of withdrawal. The revocation must be sent to: AOA Performance - Alexander Hofheinz e.K., Niederwiesen 5, 78199 Bräunlingen Telephone: 0771/18590710, E-Mail: info@aoa-shop.de consequences of Withdrawal In the case of an effective revocation, the mutually received benefits and any surrendered benefits shall be returned. If you can not give us back the received performance in whole or in part or only in a deteriorated condition, you may have to pay us compensation. With the release of things this does not apply if the deterioration of the thing solely due to their examination - as you would have been possible in the shop - is due. Incidentally, you can avoid the obligation to pay compensation by not using the item as your property and refraining from anything that affects its value. Transportable items are to be sent back. You have to bear the costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40, - € or if you with a higher price of the thing at the time of the revocation still not the consideration or have made a contractually agreed partial payment. Otherwise, the return is free for you. Non-parcels are picked up at your place. Obligations for the reimbursement of payments must be fulfilled within 30 days after dispatch of your revocation declaration. exceptions Unless otherwise specified, the right of withdrawal does not apply to contracts 1. for the delivery of goods that are made to customer specifications or clearly tailored to personal needs or that are not suitable for their return due to their nature or can spoil quickly or whose expiration date would be exceeded, 2. for the supply of audio or video recordings or software, provided that the supplied data carriers have been unsealed by the consumer.